Of course enshittification is real, people just don't care
https://www.a16z.news/p/enshittification-isnt-real
The obvious rebuttal to numbers go up therefore enshittification isnt real is that a logical fallacy has occured. More and more people will continue to use an increasing crappy product due to inertial network effects.
Look at how many people use utter crap from Adobe.